Privacy Policy

1. Introduction

QuotePush.io ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead outreach and SMS automation platform. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

2. Information We Collect

We collect information in the following ways:

Information you provide directly:

• Account registration data: name, email address, phone number, organization name
• Lead data you import or enter: names, phone numbers, email addresses, company names
• Message content you create in templates and drip sequences
• Consent proof URLs you attach to lead records
• Payment information (processed securely by Stripe we do not store card details)

Information collected automatically:

• Log data: IP address, browser type, pages visited, timestamps
• Device information: operating system, device identifiers
• Usage data: features used, campaign performance metrics, reply rates
• Consent timestamps: the date and time you accepted our Terms of Service

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process transactions and send related information (receipts, invoices)
• Send administrative messages, technical notices, and support responses
• Analyze usage patterns to improve the Service
• Comply with legal obligations, including TCPA and carrier requirements
• Detect, prevent, and address fraud or security incidents
• Respond to legal requests and prevent harm

4. SMS Data and Messaging

As an SMS platform, we handle phone numbers and message content on your behalf. Specifically:

• Lead phone numbers are stored securely and used solely to deliver messages you authorize through the Service.
• Message content (templates, drip sequences) is stored to enable campaign delivery and is not shared with third parties except as required to route messages through our SMS provider (Twilio).
• Opt-out requests (STOP replies) are recorded and honored. We will not send further messages to opted-out numbers.
• Consent records including timestamps and proof URLs are stored to support your compliance obligations under the TCPA.

We do not sell, rent, or share lead phone numbers or message content with third parties for their own marketing purposes.

5. Sharing of Information

We may share your information with:

• Service providers who assist in operating the platform (e.g., Twilio for SMS delivery, Stripe for payments, cloud infrastructure providers). These parties are contractually obligated to protect your data.
• Legal authorities when required by law, subpoena, or to protect the rights, property, or safety of QuotePush.io, our users, or the public.
• Business transfers in connection with a merger, acquisition, or sale of assets, with notice provided to affected users.

6. Data Retention

We retain your account data and lead records for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us at [email protected]. We may retain certain data as required by law or for legitimate business purposes (e.g., fraud prevention, legal compliance).

7. Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS), encrypted storage of sensitive credentials, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to use strong, unique passwords for your account.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing of your data
• Data portability (receive your data in a structured, machine-readable format)
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, contact us at [email protected].

9. Cookies

We use session cookies to maintain your authenticated state while using the Service. We do not use third-party advertising cookies or tracking pixels. You may disable cookies in your browser settings, but doing so may prevent you from using certain features of the Service.

10. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the effective date at the top of this page. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].